Post by habibkhan31 on May 2, 2024 6:33:50 GMT
Advice on how to build customer loyalty to help your business take off When a customer completes his purchase, even if he is satisfied, the risk of losing it is very high, considering the wide and ruthless competition in every sector. Precisely to prevent him from "forgetting" about your brand, it is important to establish direct and constant contact with him, which goes beyond the simple purchase proposal. Here, then, are some simple but valuable tips on how to retain customers and grow your business. Why is customer loyalty so important? In the complex world of business, loyalty is a commercial and personal bond that is stable and constant over time, which is established with the customer, who becomes an active part of this relationship by virtue of the advantages he obtains. A loyal customer , in fact, becomes the most credible testimonial of the value of a product or service and spontaneously carries out a valuable work of promoting your products and/or services, for example through word of mouth with friends and relatives, or through digital channels with positive reviews and comments on blogs and portals.
Here's how to build customer loyalty with direct marketing Today everything Estonia Phone Number List is much simpler, because it is possible to establish direct contact with customers (but also potential ones), even when they are not in our physical store, if it exists! Those who own an exclusively online business, in fact, must understand even more how to retain customers "at a distance", through direct marketing : this is a practice born on traditional media and even more effective and simple thanks to digital tools, which uses multiple means of communication to come into direct and personalized contact with the consumer. Here are three ideas for retaining customers who have agreed to be contacted : Send email for an event. To those who attended your previous event or have shown interest in a certain service or product (perhaps requesting information) you can send an invitation to the next event via email , perhaps announcing the program and any special guests in advance. An excellent idea is to let people know that a gift will be delivered to participants who book via email, by a certain date.
Send SMS with a discount code . Is yours an e-commerce of sports items and equipment? To customers who have just purchased a bike or scooter, you can send a discount code via SMS to purchase a helmet. Proposing offers for related items is always a winning and appreciated marketing strategy. Create special newsletters. Among the strategies to increase customers , but also to retain them, there is certainly the use of newsletters, a tool that creates a strong bond thanks to its periodicity and its informative nature . You can think about creating one specifically for a special occasion, such as Black Friday, Valentine's Day, Mother's Day and so on. Who to rely on for your direct marketing strategy? We have seen how customer loyalty is possible using SMS, emails and newsletters but, to create effective campaigns, it is essential to use a professional platform such as Ermes Pro , which can be used from desktop.
Here's how to build customer loyalty with direct marketing Today everything Estonia Phone Number List is much simpler, because it is possible to establish direct contact with customers (but also potential ones), even when they are not in our physical store, if it exists! Those who own an exclusively online business, in fact, must understand even more how to retain customers "at a distance", through direct marketing : this is a practice born on traditional media and even more effective and simple thanks to digital tools, which uses multiple means of communication to come into direct and personalized contact with the consumer. Here are three ideas for retaining customers who have agreed to be contacted : Send email for an event. To those who attended your previous event or have shown interest in a certain service or product (perhaps requesting information) you can send an invitation to the next event via email , perhaps announcing the program and any special guests in advance. An excellent idea is to let people know that a gift will be delivered to participants who book via email, by a certain date.
Send SMS with a discount code . Is yours an e-commerce of sports items and equipment? To customers who have just purchased a bike or scooter, you can send a discount code via SMS to purchase a helmet. Proposing offers for related items is always a winning and appreciated marketing strategy. Create special newsletters. Among the strategies to increase customers , but also to retain them, there is certainly the use of newsletters, a tool that creates a strong bond thanks to its periodicity and its informative nature . You can think about creating one specifically for a special occasion, such as Black Friday, Valentine's Day, Mother's Day and so on. Who to rely on for your direct marketing strategy? We have seen how customer loyalty is possible using SMS, emails and newsletters but, to create effective campaigns, it is essential to use a professional platform such as Ermes Pro , which can be used from desktop.